Inqubomgomo yobumfihlo

Kubuyekezwe okokugcina: 2026-10-22 · v3.7

Lokhu kuhumusha kunikezelwa ngenjongo yokwenza lula kuphela. Inguqulo yesiNgisi yalombhalo iyona egunyaziwe futhi iyona enquma uma kukhona ukungafani.

1. Idatha esiyiqoqayo

Okugciniwe kuncike kulokho okwenzayo nge-Goaliano. Ngokuphelele:

I-akhawunti nephrofayela: ikheli le-imeyili, iphasiwedi (egcinwe njenge-hash kuphela), igama, usuku lokuzalwa noma ibhendi yeminyaka, izwe, isimo, iphrofayela oyigcwalayo, ulimi lwakho, futhi — kwi-akhawunti yomprofeshinali — indima yakho nenhlangano oyingxenye yayo. Uma ungena nge-Google noma ngokungena kwethu kwabasebenzi, sithola ubunikazi obuqinisekiswa yilowo mhlinzeki; asitholi iphasiwedi yakho lapho.

Amarekhodi omgcini nemvume: kubadlali abangaphansi kweminyaka engu-18, igama lomgcini, ubudlelwane nengane, ikheli le-imeyili, isimo sobunikazi obuqinisekisiwe bomgcini, kanye nayo yonke imvume enikeziwe noma ehoxisiwe, nosuku nenguqulo yesaziso okwavunyelwana ngaso.

Ukuqinisekiswa kobunikazi: kubantu abadala abakhetha ukuqinisekisa, isimo nomphumela wokuhlola (kudlule, kwehlulekile, kudinga ukubuyekezwa), ireferensi yomhlinzeki nekhodi yesizathu umhlinzeki ayibuyisayo. Umbhalo nesithombe sakho siqu esikwethulayo kuthunyelwa kumhlinzeki wokuqinisekisa (isigaba 10) futhi asigcinwa yithi. Ingane ayikaze icelwe umbhalo noma i-biometric.

Idatha yevidiyo nokuhlolwa: amakiliphu owakhuphulayo, amaphuzu, amabanga, imibiko nezitifiketi ezikhiqizwe kuwo, amanothi abahloli, kanye nanoma yisikhalo osifakayo. Amakiliphu omdlalo ngokuvamile akhombisa nabanye abantu; bheka isigaba 3. Amakiliphu angase futhi akhuphulwe umqeqeshi omvumele ukuba enze njalo (Terms §11); sirekhoda ukuthi yimaphi amakiliphu awakhuphulwa umqeqeshi, ubani anikeze imvume nini, kanye nenguqulo yale migomo eyanikezwa ngaphansi kwayo.

Ubulungu nezinkokhelo: uhlelo onalo, izinsuku zalo nokuvuselelwa, ama-invoyisi, ama-oda nezibuyiselo, kanye nereferensi esiyithola kumhlinzeki wethu wokukhokha. Asilokothi sigcine inombolo yakho yekhadi ephelele.

Umsebenzi: izinhlelo zokuqeqesha nama-streak, amabheji nezinselelo, amaphuzu e-GOOL nendlela owawathola noma owawasebenzisa ngayo, izincomo zama-ambassador, okuqukethwe kwenqola, imilayezo eniyishintshanisayo nge-Goaliano, imibuzo oyibuza umsizi wosizo nezimpendulo zayo, amathikithi okusekela nezaziso, futhi kusaziso ngasinye esikuthumelayo sirekhoda indlela esathunyelwa ngayo (isiteshi, imizamo eyenziwe, nokuthi idivayisi yakho yakufakazela yini).

Amaqembu nezinhlelo zokuqeqesha. Uma umqeqeshi wakho ekufaka kwelinye lamaqembu akhe noma ekubhalela uhlelo lokuqeqesha, sigcina igama leqembu, ukuthi ukulo, kanye nohlelo (imisebenzi nanoma yimuphi umbhalo). Umqeqeshi wakho ubona umphumela wokuhlolwa akwaqala futhi akukhokhela; akaboni ezinye izinto zakho zokuhlolwa.

Idatha yobuchwepheshe: ikheli le-IP, uhlobo lwedivayisi nesiphequluli, amakhasi owasebenzisayo nokuthi nini, kanye nezehlakalo zokuphepha ezizungeze i-akhawunti yakho (ukungena, ukungena okwehlulekile, izinguquko kuzilungiselelo). Imibiko yephutha evela kusofthiwe ingaqukatha ikhasi obukulo kanye nesenzo esihlulekile; zisuswa izinkambu zomuntu siqu ngaphambi kokugcinwa.

Idatha ye-biometric: akukho namuhla. Isigaba 8 sichaza isici sokuqhathanisa ubuso esikhona kusofthiwe, ukuthi kungani sicishiwe, nokuthi yini engashintsha uma ngabe sivulwa.

2. Isisekelo esisemthethweni

Ngaphansi kwe-UK GDPR (futhi, kubasebenzisi bethu baseNingizimu Afrika, i-POPIA) sincika koku: ukusebenza kwenkontileka nawe kukho konke okudingekayo ukuze kuqhutshwe i-akhawunti yakho, kukhiqizwe ukuhlolwa kwakho, ukukubonisa ochwepheshe obakhethile ukuba bakubone, nokuthatha inkokhelo; imvume yakho yezinto ozikhethayo — ukubonakala kuma-scout, iphephandaba, imvume yomgcini yokuhlanganyela kwengane, futhi, uma ngabe ikhona, ukuqhathaniswa kobuso, esingakucela ngokwehlukile futhi ongakwenqaba ngaphandle kwezindleko; izibopho zethu zomthetho zokugcina amarekhodi ezezimali, ukuphendula izicelo ezisemthethweni futhi, lapho kusebenza khona, umthetho wezijeziso nokuphepha kwezingane; kanye nezintshisekelo zethu ezisemthethweni zokugcina insizakalo ivikelekile, ukuvimbela ukukhwabanisa nokuhlukumeza, ukuvikela amacala omthetho, nokuthuthukisa insizakalo kusuka ekusetshenzisweni okuhlanganisiwe okungakhombisi umuntu. Lapho sincika ezintshisekelweni ezisemthethweni sizikalele ngokumelene namalungelo akho futhi ungaphikisa (isigaba 4).

Ingane engaphansi kweminyaka engu-13 ayinayo i-akhawunti; umgcini esimqinisekisile uphatha iphrofayela yayo. Kubadlali abaneminyaka engu-13–17 sincika ebunjalweni obuqinisekisiwe bomgcini kanye nemvume esayiniwe njengemizamo efanele edingwa yi-UK GDPR Article 8.

3. Ukugcinwa kwamavidiyo nokwenziwa kungaziwa

Amakiliphu owakhuphulayo asetshenziselwa ukukhiqiza ukuhlolwa kwakho futhi akhonjiswa kuphanele yabahloli nakuwo wonke ama-scout, umqeqeshi noma ikilabhu okhethe ukuba libone. Sigcina umfanekiso owakhuphulile izinyanga eziyi-12 ngemva kokuqedwa kokuhlolwa, ngemva kwalokho ususwa ngokuzenzakalela. Amaphuzu akho, isitifiketi sakho kanye nombiko wakho kuyagcinwa — akukho mfanekiso kukho. Ungasusa noma yiliphi ikiliphu noma nini ngaphambi kwalokho. Amakiliphu umqeqeshi awakhuphulele wena alandela imithetho efanayo: agcinwa izinyanga eziyi-12 ngemva kokuqedwa kokuhlolwa, bese esuswa. Wena — noma umgcini wakho — ningawasusa ngokwenu ngaphambi kokuthunyelwa kokuhlolwa.

Ekukusheni i-akhawunti, idatha yomuntu siqu isuswa zingakapheli izinsuku ezingama-30 kusukela ekupheleni kwesikhathi somusa futhi umfanekiso wakho wangempela uyasuswa. Singase esikhundleni salokho sigcine ikhophi engaziwa (ukufifiswa kobuso + ukususwa kwemethadatha) ukuze sithuthukise amamodeli ethu, ngoba idatha engaziwa ayiyona idatha yomuntu siqu (GDPR Recital 26) — kodwa kuphela lapho lokho kufihlwa kuvuliwe futhi ifayela ngalinye liqinisekiswa ukuthi alaziwa; noma yini esingakwazi ukufakazela ukuthi yayingaziwa iyasuswa. Lokhu okwamanje AKUVULIWE, ngakho namuhla yonke inguqulo yangempela iyasuswa futhi akukho khophi engaziwa egcinwayo.

Abanye abantu bavame ukuvela kukiliphu yomdlalo. Sicubungula izithombe zabo kuphela njengengxenye yomfanekiso wakho, ngezinjongo ezingenhla, ngesisekelo sentshisekelo yethu esemthethweni yokuhlinzeka insizakalo oyicele; asibazi, asakhi amaphrofayela abo noma sikhombise ubuso babo kwenye indawo ngaphandle kwangaphakathi kwamakiliphu akho kulabo abangabona amakiliphu akho. Noma ubani ovela kukiliphu futhi angafuni angabhala ku-privacy@goaliano.com futhi sizosusa noma sififise.

4. Amalungelo akho

Ungafinyelela, ukhiphe, ulungise, noma ususe idatha yakho yomuntu siqu, uphikise ukucutshungulwa okusekelwe ezintshisekelweni zethu ezisemthethweni, uvimbele ukucutshungulwa ngenkathi ingxabano ixazululwa, futhi uhoxise imvume noma nini ngaphandle kokuthinta lokho okwakwenziwe ngaphambili. Ukukhipha nokususa kuwumsebenzi wakho: kusuka kuzilungiselelo zakho ungafaka ikhophi ephelele yedatha yakho efayeleni elifundeka ngomshini, futhi ungalivala i-akhawunti yakho, okuqala isikhathi somusa sezinsuku ezingu-30 lapho ungalususa khona isicelo. Umgcini unezilawuli ezifanayo zephrofayela yengane. Ngakunye okunye, noma uma ungeke ungene, xhumana ne-privacy@goaliano.com; siphendula phakathi nenyanga eyodwa.

Okuhlukile okukodwa, okushiwo ngokucacile ngoba kungunaphakade. Amarekhodi emvume yomzali noma yomgcini — igama lomgcini, ubudlelwane bakhe nengane, ikheli lakhe le-imeyili, kanye nosuku imvume eyanikezwa noma yahoxiswa ngalo — AGCINWA NGOKUPHELELE futhi AWASUSWA, awenziwa angavezi ubunjalo noma ahlinzwa uma i-akhawunti isuswa, kuhlanganise ne-akhawunti yengane neyomgcini uqobo. Agcinwa isikhathi eside iGoaliano isebenza. Sincika ku-Article 17(3)(e) UK GDPR: irekhodi liwubufakazi bokuthi ukuhlanganyela kwengane kwagunyazwa, futhi ingxabano ngalokho kugunyazwa ingaphakanyiswa eminyakeni edlule ngemuva kokuvalwa kwe-akhawunti. Irekhodi elikhombisa kuphela ukuthi imvume yayikhona, ngaphandle kokuthi ubani wayinikeza, ngeke liphendule umbuzo elikhona ukuze liwuphendule. Wonke amanye amalungelo asebenza kula marekhodi njengokwejwayelekile — ungacela ikhophi, futhi ungacela ukuthi silungise noma yini engalungile kuwo. Lokhu kuhlukile kuhlanganisa amarekhodi emvume yomzali futhi akukho okunye: iphrofayela yakho, amavidiyo akho kanye nazo zonke ezinye izigaba zisuswa noma zenziwe zingavezi ubunjalo njengoba kuchaziwe ngenhla. Ukuphikisa, xhumana ne-privacy@goaliano.com; ungabikacela futhi e-UK Information Commissioner's Office (ico.org.uk).

Okuhlukile kwesibili, okuncane futhi okwehlukile ngohlobo. Uma i-akhawunti yakho IVINJIWE ngenxa yokuphula imigomo, izilawuli zokukhipha nokususa ozenzela wena zicishiwe ngenkathi udaba luvuliwe, ngoba lawo marekhodi awubufakazi balokho okwenzekile. Amalungelo akho ngokwawo awashintshile: bhala ku-privacy@goaliano.com futhi siphendula phakathi nenyanga eyodwa. Singanqaba UKUSUSWA lapho kungacekela phansi ubufakazi esibudingayo ukuze sisungule, sisebenzise noma sivikele isimangalo somthetho (Article 17(3)(e)), futhi sizokusho lokho futhi sisho isikhathi esingakanani — kodwa isicelo sekhophi yedatha yakho asinqatshwa ngesisekelo salokho. UKUMISWA akulona ukuvinjwa futhi kusebenza ngendlela ehlukile: kukhiya umkhiqizo, hhayi ukuphuma, futhi ugcina izilawuli zokuzenzela kulo lonke.

Uma ungeneme ngendlela esisingatha ngayo isicelo ungabikacela e-UK Information Commissioner's Office (ico.org.uk), ku-South African Information Regulator, noma kwisiphathimandla sokuvikelwa kwedatha sezwe le-EU ohlala kulo.

5. Ukwabelana

Sabelana ngedatha yomuntu siqu nezinhlobo ezintathu zabamukeli, futhi akekho omunye.

Ochwepheshe obakhethayo. Iphrofayela yokuhlaziya yomdlali — amaphuzu, amabanga, izici nemiphumela engemuva kwawo — ibonakala kuma-scout, abaqeqeshi namakilabhu kuphela lapho umdlali, noma umgcini womdlali ongaphansi kweminyaka engu-18, ekhethe ukungena, futhi ukuthi umprofeshinali othile ubona malini kuyo kuncike ohlelweni analo. Ubunikazi buhlukile futhi abukho kuleso sikali: igama lakho, isithombe, ikheli le-imeyili, inombolo yocingo, idolobha, izixhumanisi zokuxhumana kanye nomfanekiso ongafifisiwe kukhishwa kumprofeshinali kuphela lapho wena — noma umgcini wakho — usayine isivumelwano sokudalula esimbiza ngegama, futhi kuyeka ukukhishwa lapho uhoxisa noma ukubhalisa kwalowo mprofeshinali kuphela. Ikilabhu noma umqeqeshi ubona abadlali abajoyine iqembu labo. Abahloli babona amakiliphu abacelwa ukuwahlola futhi ababoni ubunikazi bomdlali. Umqeqeshi omvumele ukuthi akukhuphulele amakiliphu ubona lawo makiliphu kanye nokuhlolwa akwaqala ngawo; akaboni okunye isigaba esingenhla esingakuvumeli.

Abahlinzeki bethu bensizakalo, abacubungula idatha ngemiyalelo yethu futhi abangayisebenzisi enye into; badalulwe esigabeni 10, kanye nalapho bekhona.

Iziphathimandla, lapho umthetho ukudinga noma lapho kudingekile ukuvikela ingane noma ukusungula, ukusebenzisa noma ukuvikela isimangalo somthetho. Siyakutshela lapho singakwenza ngokusemthethweni.

Asidayisi idatha yomuntu siqu, asiyabelani nayo nabakhangisi, futhi asiyisebenzisi ukwakha amaphrofayela ngezinjongo zomunye umuntu.

6. Izingane

I-Goaliano Safe ilawula wonke ama-akhawunti angaphansi kweminyaka engu-18: imvume kuqala, igadwe umgcini, ihoxiseka noma nini. Xhumana ne-safe@goaliano.com. Lapho ukuhlola kuhilela idatha ye-biometric (isigaba 8), sibuza umzali noma umgcini, futhi isivumelwano sengane ngokwayo asithathi indawo yaleyo mvume. Irekhodi lemvume ngokwalo ligcinwa unomphela futhi alisuswa ne-akhawunti — bheka isigaba 4, esichaza ukuthi kungani nokuthi liquketheni.

Umsizi wosizo. Umdlali ongaphansi kweminyaka engu-18 angasebenzisa umsizi wosizo, futhi umzali noma umgcini obhekene nomdlali angafunda izingxoxo zomdlali nomsizi wosizo endaweni yakhe yomgcini; umdlali utshelwa lokhu esikrinini sengxoxo. Kumdlali ongaphansi kweminyaka engu-18 — futhi kunoma yiliphi i-akhawunti engene esingenawo usuku lokuzalwa — umsizi usebenza ngokuphelele kumaseva ethu, njengoba isigaba 10 sichaza.

Ukukhuphula kukamqeqeshi. Umqeqeshi angakhuphula amakiliphu omdlali ongaphansi kweminyaka engu-18 kuphela ngemvume yomzali noma yomgcini; isivumelwano sengane ngokwayo asithathi indawo yayo. Umgcini utshelwa ngakho konke ukiliphu futhi angakususa, nengane itshelwa. Umzali noma umgcini angafunda izinhlelo zokuqeqesha umqeqeshi azibhalela ingane engaphansi kweminyaka engu-18, kufaka nanoma yimuphi umbhalo.

7. Ukuphepha

Idatha ibethelwa lapho isendleleni yonke indawo. Amaphasiwedi agcinwa njengama-hash anosawoti. Ama-cookie eseshini asethwa ngezivikelo zesiphequluli eziqinile kakhulu. Ividiyo nemibhalo kugcinwa endaweni yezinto elawulwa ukufinyelela futhi kunikezwa kuphela ngezixhumanisi ezisayiniwe zesikhathi esifushane. Izinkokhelo zisingathwa umhlinzeki wethu wokukhokha ngaphansi kwe-PCI DSS; asikaze sibone inombolo yakho ephelele yekhadi. Noma yiliphi ithempulethi ye-biometric engase ibe khona (isigaba 8) lizobethelwa ngokhiye obanjwa ngaphandle kwesizindalwazi. Ukufinyelela ezinhlelweni zokukhiqiza kukhawulelwe kubantu abaqanjwe ngamagama abanokhiye ngabodwana, futhi zonke izenzo zokuphatha kwi-akhawunti yakho ziyalogwa. Imibiko yamaphutha iyahlanjululwa ezinambeni zomuntu siqu ngaphambi kokugcinwa.

Akukho sihlelo esiphephe ngokuphelele. Uma ukwephulwa kuthinta idatha yakho yomuntu siqu sitshela i-Information Commissioner's Office phakathi kwamahora angu-72 lapho umthetho ukudinga, futhi siyakutshela ngaphandle kokulibala okungadingekile lapho ukwephulwa kungenzeka kubeke amalungelo akho engozini. Bika ukukhathazeka kwezokuphepha ku-security@goaliano.com.

8. Ukuqhathaniswa kobuso — kwakhiwe, futhi kucishiwe I-Goaliano iqukethe isici sokuqhathanisa ubuso esingahlola ukuthi amavidiyo akwi-akhawunti angawomnikazi we-akhawunti yini. Sicishiwe, futhi awukwazi ukuvula. Sikutshela ukuthi sikhona ngoba singathanda ukuthi ufunde kithi kunokuba ukuthole ekhowudini. Sicishiwe ngesizathu esithile. Sisikale ngaphambi kokunquma, futhi ezingeni esilivivile, kwakhiqizwa ukufanisa okungamanga kubadlali abamnyama izikhathi eziyi-16 kaningi kunakubadlali abamhlophe. Kulo mkhiqizo, ukufanisa okungamanga kusho ukutshela umdlali ukuthi amavidiyo akwi-akhawunti yakhe akawona awakhe. Besingazimisele ukukhipha iphutha elaziwayo elingazobhebhezela kakhulu emakethe yethu eyinhloko, ngakho asikwenzanga. Ngenkathi sicishiwe: akukho ithempulethi yobuso edaliwayo, egcinwayo noma eqhathaniswayo, futhi akukho mininingwane ye-biometric yanoma yiluphi uhlobo esiyicubungulayo. Uma siyoke sisivule, sizocela imvume yakho ngokwehlukile kukho konke okunye, ukwenqaba ngeke kukubize lutho, sizocela umzali noma umqaphi wakho uma uneminyaka engaphansi kwe-18, futhi sizoshicilela izilinganiso zobulungisa eziye zaba yizizathu zoshintsho ngaphambi kokuba lusebenze — hhayi emva.

I-Goaliano iqukethe isici sokuqhathanisa ubuso esingahlola ukuthi ama-clip aseku-akhawunti angawomnikazi we-akhawunti yini. Sicishiwe, futhi awukwazi ukusivula. Siyakutshela ukuthi sikhona ngoba sithanda ukuthi usifunde kithi kunokuba usithole kukhodi.

Sicishiwe ngesizathu esithile. Silinganise inguqulo yokuqala ngaphambi kokuthatha isinqumo, futhi ezingeni esalihlola lakhiqiza ukufana okungamanga izikhathi eziningi kakhulu kubadlali abamnyama kunakubadlali abamhlophe. Kulo mkhiqizo ukufana okungamanga kusho ukutshela umdlali ukuthi amavidiyo akhe kwi-akhawunti yakhe akayena owakhe. Sasingazimisele ukuthumela iphutha elaziwayo elalizoba nzima kakhulu emakethe yethu eyinhloko, ngakho asizange. Leyo nguqulo isishintshiwe yafakwa esinye isihlonzi esisebenza kumaseva ethu; esisha asikalinganiswa ngamaqembu, futhi sihlala sicishiwe size silinganiswe futhi imiphumela ishicilelwe.

Ngenkathi sicishiwe: akukho thempulethi yobuso edalwayo, egcinwayo noma eqhathaniswayo, futhi akukho datha ye-biometric yanoma yiluphi uhlobo ecutshungulwa yithi. Ithebula lesizindalwazi elalingagcina amathempulethi likhona futhi alinalutho, futhi noma yiliphi ithempulethi elake labhalwa kulo lalizobethelwa ngokhiye obanjwe ngaphandle kwesizindalwazi. Uma ngabe siyavula isici, sizocela imvume yakho ngokwehlukile kukho konke okunye, ukwenqaba ngeke kukubize lutho, sizobuza umzali noma umgcini wakho uma uneminyaka engaphansi kwengu-18, futhi sizoshicilela izilinganiso zobulungisa ezathethelela ushintsho ngaphambi kokuba luqale ukusebenza — hhayi ngemuva.

9. Izinqumo ezizenzakalelayo, nelungelo lakho lokuziphikisa

Ezinye izinhlolo zizenzakalela, kufaka phakathi ukuqhathaniswa kobuso esigabeni 8. Ngaphansi kwe-UK GDPR Article 22 kanye ne-POPIA §71 unelungelo lokucela umuntu ukuthi abheke noma yisiphi isinqumo esizenzakalelayo ngawe, ukusitshela ukuthi kungani ucabanga ukuthi asilungile, nokuthi siphinde sicatshangelwe. Ungakuthumela lokho kusuka kudeshibhodi yakho. Sihlose ukuphendula phakathi namahora angama-72; uma singaphenduli ngaleso sikhathi, isinqumo sibekwa eceleni ngokuzenzakalela ngokuvuna wena. Uma umhloli engakwazi ukusho noma ngasiphi uhlangothi, lokho futhi kubalelwa wena — asilishiyi icala elingafakazelwe limelene nawe. Lelungelo elifanayo lisebenza ezinqumweni zokuqinisekisa ubunikazi kanye neziqu: lapho ukuhlola esikwenzayo noma okwenziwa umhlinzeki wethu wokuqinisekisa kuthi cha, ungacela umuntu ukuthi akuhlole futhi sikutshele umphumela.

10. Ubani ocubungula idatha egameni lethu, futhi kuphi

Iningi le-Goaliano lisebenza kumaseva esiwasebenzayo thina e-European Union, eqashwe enkampanini yokuhostela engenakho ukufinyelela kudatha ekulamaseva: uhlelo lwethu lokusebenza, isizindalwazi, i-imeyili, ukungena kwabasebenzi, i-e-signature yemvume yomlondolozi, i-analytics, ukubikwa kwamaphutha, incwadi yezindaba kanye nesofthiwe yokuqhathanisa ubuso echazwe esigabeni 8 konke kusebenza lapho.

Izibuyekezo zohlelo lokusebenza. Uhlelo lokusebenza lweselula lwe-Goaliano luhlola isevisi yethu yezibuyekezo (updates.goaliano.com) lapho luqala, ukuze lukwazi ukuthola izibuyekezo nezilungiso ngaphandle kokulanda okusha esitolo sezinhlelo zokusebenza. Ukuhlola ngakunye kuthumela inkundla yohlelo lokusebenza, inguqulo yekhodi yalo, isiteshi salo sokwakha (ukwakha komphakathi noma kokuhlola) kanye nesihlonzi esingahleliwe uhlelo lokusebenza olusidala kanye lapho lufakwa. Akulokothi luthumele i-akhawunti yakho, igama lakho noma ikheli lakho le-imeyili. Sisebenzisa lolu lwazi kuphela ukuletha izibuyekezo nezilungiso zohlelo lokusebenza nokuxazulula izinkinga nazo, futhi sigcina irekhodi lalokhu kuhlola izinsuku eziyisikhombisa. Isevisi yezibuyekezo isebenza kumaseva asetshenziswa yithi noma abahlinzeki bethu bokuhostela, okungenzeka atholakale ngaphandle kwezwe ohlala kulo. Nomaphi lapho ekhona, sisebenzisa izivikelo ezifanayo ezichazwe kule nqubomgomo, futhi lapho umthetho udinga khona sisebenzisa izivikelo ezifanele zokudluliswa kwedatha.

Abahlinzeki ababona idatha yomuntu siqu yilezi:

Cloudflare (US nasemhlabeni wonke) — ukuphepha kwenethiwekhi, ukulethwa kokuqukethwe kanye nokugcinwa kwezinto okugcina amavidiyo, amadokhumenti nezithombe, ngaphansi kwemigomo yayo yokudluliswa kwedatha ye-EU/UK.

Stripe (US nase-Ireland) — izinkokhelo zekhadi. Stripe ithola imininingwane yakho yekhadi ngqo futhi isinikeza inkomba; ingumlawuli ozimele ekuvimbeleni kwayo ukukhwabanisa.

Veriff (Estonia, EU) — ukuqinisekiswa kobunikazi kubantu abadala abakukhethayo. Veriff ithola idokhumenti ne-selfie, ibuyisela umphumela kithi, futhi igcina amadokhumenti ngaphansi kokugcinwa kwayo (izinyanga ezimbalwa) njengomlawuli ozimele; ingane ayilokothi ithunyelwe ku-Veriff.

Google LLC (US) — izaziso zokucindezela nokungena kohlelo lokusebenza lweselula lwe-Goaliano. Uma ufaka uhlelo lokusebenza futhi uvumela izaziso, uhlelo lokusebenza lubhalisa ithokheni yedivayisi ne-Firebase Cloud Messaging yakwa-Google futhi iseva yethu ithumela izaziso zakho ngayo: Google ubona leyo thokheni, umbhalo wesaziso kanye nolwazi oluyisisekelo lwedivayisi, futhi akalokothi abone ividiyo yakho, amaphuzu akho noma iphrofayili yakho. Ithokheni iboshelwa iseshini yakho engene futhi isuswa uma uphuma noma ucisha izaziso. Ukungena nge-akhawunti yakwa-Google, kuwebhusayithi noma kuhlelo lokusebenza, kuchazwa esigabeni 1: Google uqinisekisa ubunikazi bakho kithi futhi asitholi iphasiwedi.

DeepSeek (China) — imodeli yolimi engemuva komsizi wosizo kubantu abadala. Lapho umuntu omdala, noma isivakashi esingangene, esebenzisa umsizi, umbhalo wengxoxo kanye nezingxenye zesikhungo sosizo esizithatha zayo kuthunyelwa ku-DeepSeek ukuze kukhiqizwe impendulo. Kuwowonke umuntu, akukho datha ye-akhawunti — hhayi igama lakho, ikheli lakho le-imeyili, amaphuzu akho, isimo sakho sokuhlola noma okunye okuvela ku-akhawunti yakho — okuthunyelwa emodelini; lapho umsizi ekutshela ngokuhlola kwakho siqu, lowo mugqa ubhalwa iseva yethu siqu kusuka kumarekhodi ethu futhi wengezwa ngemva kwempendulo yemodeli. Kumdlali ongaphansi kweminyaka engu-18, futhi kunoma yiliphi i-akhawunti engene esingalugcini usuku lokuzalwa, umsizi usebenza ngokuphelele kumaseva ethu (isigaba sokuqala salesi sigaba) futhi akukho okuthunyelwa ku-DeepSeek. Ungafaki imininingwane yomuntu siqu kumsizi obungafuni ukuthi ithunyelwe lapho, futhi ungasebenzisa Goaliano ngokuphelele ngaphandle kwawo.

Umlingani wokunyathelisa ngokufunwa — kuphela lapho oda isitifiketi esinyathelisiwe noma impahla yokuthengisa, futhi kuphela igama lakho, ikheli lokuthumela kanye ne-oda.

Isitolo sempahla yokuthengisa esiku-shop.goaliano.com iyisayithi elihlukile elinenqubomgomo yalo yemfihlo.

Asisebenzisi enye i-analytics, ukukhangisa noma isevisi yokulandelela yabanye. Sibuyekeza lolu hlu ngaphambi kokuba umhlinzeki omusha athole idatha yomuntu siqu, hhayi ngemva.

11. Ukudluliswa kwedatha emazweni ngamazwe

Idatha yakho igcinwa e-UK nase-EU. Lapho umhlinzeki osesigabeni 10 engaphandle kwe-UK ne-EU, sincika emithethweni yokwaneleka yase-UK lapho ihlanganisa indawo okuyiwa kuyo, futhi uma kungenjalo sincika ku-UK International Data Transfer Agreement noma kuma-EU Standard Contractual Clauses ane-UK Addendum, kanye nezivikelo zikamhlinzeki uqobo. Kumsizi wosizo, okuwukuphela kwedatha ephuma ngaphansi kwalokho kuvikelwa umbhalo wengxoxo okhetha ukuyiba nawo; umsizi awuphoqelekile. Ungacela ku-privacy@goaliano.com ikhophi yezivikelo ezisebenza kumhlinzeki othile.

12. Isikhathi esigcinwa ngaso idatha

I-akhawunti, iphrofayela, amaphuzu, imibiko nezitifiketi: isikhathi eside ikhona i-akhawunti, bese isuswa ezinsukwini ezingu-30 ngemuva kokuyivala (isikhathi somusa lapho ungashintsha khona ingqondo).

Amavidiyo alayishiwe: izinyanga ezingu-12 ngemuva kokuqedwa kokuhlolwa, bese esuswa ngokuzenzakalela; ungayisusa ikiliphu ngokushesha.

Amarekhodi emvume yomgcini: unomphela (isigaba 4 sichaza ukuthi kungani).

Izicelo zokwembula, izinqumo zazo kanye nokuhoxiswa kwazo: unomphela, kufaka phakathi ikheli le-IP nesiphequluli okwenziwa kuso isinqumo. Leli irekhodi lokuthi ubani owayevunyelwe ukubona umdlali nokuthi ubani owavumela, futhi ligcinwa ngesizathu esifanayo irekhodi lemvume — ingxabano yokuthi ukudalulwa kwakugunyaziwe yini ingaqalwa eminyakeni edlule, futhi irekhodi elalilahle imininingwane belingeke liyiphendule. Ungacela ikhophi yamarekhodi akho noma nini.

Amarekhodi okukhokha, ama-invoyisi nezimbuyiselo: iminyaka engu-7 kusukela ekuthengiselaneni, njengoba kubudinga umthetho wezinkampani nentela wase-UK, ngisho nangemva kokuyivalwa kwe-akhawunti; irekhodi lincishiswa kulokho okudingwa yileyo mithetho.

Amarekhodi ezinqumo ezizenzakalelayo nawezikhalo: iminyaka engu-7, ukuze isinqumo sibe nokuhlolwa ngemuva.

Amalogi okuphepha nawomsebenzi: iminyaka emi-2.

Izingxoxo zomsizi wosizo: izinyanga ezingu-12.

Izinqola zokuthenga: izinsuku ezingu-90 zokungasebenzi.

Amarekhodi wamaphuzu e-GOOL: iminyaka emi-2 ngemuva kokuyivalwa kwe-akhawunti, bese esuswa, ngaphandle uma amaphuzu eba nokuhlengwa, lapho kusebenza khona isikhathi sezezimali.

Ama-akhawunti edemo nawokuhlola: izinsuku ezingu-30.

Imibiko yamaphutha: izinsuku ezingu-90.

Lapho isimangalo somthetho, uphenyo noma udaba lokuphepha kwengane kuvuliwe, amarekhodi okukhulunywa ngawo agcinwa kuze kube yilapho kuvalwa, njengoba isigaba 4 sichaza. Lezi zikhathi ziqiniswa yimisebenzi ehleliwe kusoftware yethu, hhayi ngesandla.

13. Ama-cookie nokuhlaziya

Goaliano ibeka kuphela amakhukhi adingekayo ukuze ukwazi ukungena futhi izilungiselelo zakho zikhunjulwe; Inqubomgomo Yamakhukhi (/legal/cookies) isho igama lalinye lawo. Ukuhlaziya kwethu kusebenza kuseva yethu siqu, akubeki khukhi futhi akukuhlonzi; kubala amakhasi namazwe ukuze sazi ukuthi yini esetshenziswayo. Asisebenzisi ukukhangisa noma ukulandelela phakathi kwezingosi.

14. Ukukhangisa nencwadi yezindaba

Sithumela imiyalezo yesevisi mayelana ne-akhawunti yakho, ukuhlolwa kwakho kanye nobulungu bakho; awukwazi ukuphuma kuleyo miyalezo ngenkathi unayo i-akhawunti, ngoba iyindlela isevisi esebenza ngayo. Incwadi yezindaba ihlukile futhi iyazikhethela: uyijoyina ngokuvuma kabili (double opt-in), ithunyelwa isuka kukheli layo, futhi yonke inguqulo yayo inomxhumo wokuhoxisa osebenza ngokushesha. Asithumeli ukukhangisa egameni lomunye umuntu futhi asinikezi ikheli lakho kunoma ubani ukuze asebenzisele ezakhe.

15. Izinguquko nokuxhumana

Le nqubomgomo ibonisa inguqulo yayo nosuku lokuqala ukusebenza phezulu. Uma siyishintsha ngendlela ebalulekile — inhloso entsha, umhlinzeki omusha obona idatha yomuntu siqu, ushintsho esikhathini sokugcina idatha noma esimweni sokuqhathanisa ubuso esigabeni 8 — sikwazisa nge-imeyili nangesaziso kusevisi ngaphambi kokuba ushintsho luqale ukusebenza, futhi sigcina izinguqulo zangaphambilini uma zicelwa.

Umlawuli yi-K&K Innovation Solutions Ltd (inombolo yenkampani yase-UK 17094329), eLondon, e-United Kingdom. Imibuzo nezicelo mayelana nedatha yakho: privacy@goaliano.com. Ukuphepha kwengane: safe@goaliano.com. Ezokuphepha: security@goaliano.com. Uma ungenelisekile ngempendulo yethu, ungakhalaza ku-UK Information Commissioner's Office (ico.org.uk), ku-South African Information Regulator, noma kusiphathimandla sakho sikazwelonke sokuvikelwa kwedatha e-EU.