Imigomo Yesevisi

Kubuyekezwe okokugcina: 2026-10-22 · v3.7

Lokhu kuhumusha kunikezelwa ngenjongo yokwenza lula kuphela. Inguqulo yesiNgisi yalombhalo iyona egunyaziwe futhi iyona enquma uma kukhona ukungafani.

1. Ukuthi singobani

I-Goaliano isetshenziswa yi-K&K Innovation Solutions Ltd, inkampani ebhaliswe e-England naseWales (inombolo yenkampani yase-UK 17094329) futhi ezinze eLondon, e-United Kingdom. Kule Mithetho, amagama athi "Goaliano", "we" kanye "us" asho leyo nkampani. Ngokuvula i-akhawunti noma ngokusebenzisa isevisi, uyavuma le Mithetho, Inqubomgomo yethu Yobumfihlo (/legal/privacy), Inqubomgomo yethu Yokubuyiselwa Imali (/legal/refund) kanye Nenqubomgomo yethu yamakhukhi (/legal/cookies). Uma ungavumi, ungayisebenzisi i-Goaliano.

Ungaxhumana nathi ku-hello@goaliano.com nganoma yini ephathelene nesevisi, ku-privacy@goaliano.com nganoma yini ephathelene nedatha yakho, futhi ku-safe@goaliano.com nganoma yini ephathelene nokuphepha kwengane.

2. Ukufaneleka nobudala

Ukuze ube ne-akhawunti yakho siqu, kudingeka ube neminyaka okungenani engu-13. Abasebenzisi abaneminyaka engu-13–17 badinga imvume eqinisekisiwe yomzali noma yomqaphi ngaphambi kokulayisha amavidiyo, ukuthola ukuhlolwa, noma ukubonakala kuma-scouts (bheka i-Goaliano Safe).

Ingane engaphansi kweminyaka engu-13 ayinayo i-akhawunti. Umzali noma umqaphi osemthethweni esiziqinisekisile ngobunikazi bakhe angakha iphrofayili yengane ngaphakathi kwe-akhawunti yomqaphi, futhi ayiphathe egameni lengane; leyo phrofayili ayisebenzi kuze kube yilapho umqaphi esayina umbhalo wemvume oqamba ingane, futhi umqaphi angahoxisa imvume futhi ayisule noma nini.

Sincika ebunikazini obuqinisekisiwe bomqaphi nasemvumeni esayiniwe njengemizamo enengqondo edingwa yi-UK GDPR Article 8 kithi ukuze siqinisekise ukuthi noma ngubani ovumile unomthwalo wemfanelo wabazali.

3. Ukuhlola

Ukuhlolwa kukhiqizwa kusuka kumaqembu owalayishayo. Kuhlanganisa ukuhlaziya okuzenzakalelayo kwevidiyo yakho nokubuyekezwa yiphaneli yabantu ngohlelo oluchaziwe lwemibandela; imibandela ividiyo engakwazi ukufakazela ihlulelwa yiphaneli yababuyekezi futhi ayinikezwa amaphuzu okuzenzakalelayo. Umphumela uyiphuzu, ibanga, umbiko kanye, lapho ubulungu bakho buhlanganisa khona, isitifiketi.

Amaphuzu, amabanga nemibiko kuyimibono ngezinjongo zokuthuthukisa nokuthola. Akuyona isiqinisekiso sokukhethwa, ukulingwa, inkontileka nanoma yimuphi umphumela neklabhu, umscout noma i-academy, futhi akekho ku-Goaliano ongakuthembisa lokho. Ungathathi isinqumo sezimali noma sempilo ngesisekelo sokuhlolwa kuphela.

Ukuhlolwa kufakwa kubulungu (isigaba 4); akudayiswa ngakunye kubadlali. Ukuhlolwa ngakunye kubalwa ngokumelene nesibonelelo sobulungu obusebenzayo lapho uwuthumela. Sihlose ukuletha ukuhlolwa ngesikhathi esishiwo, kodwa ukubuyekezwa kwenziwa abantu futhi isikhathi asiqinisekisiwe. Uma singakwazi ukukhiqiza ukuhlolwa kulokho okulayishile — isibonelo, ividiyo ayisebenziseki — sikutshela ukuthi kungani, futhi isibonelelo asisetshenziswa.

Ungacela umuntu ukuthi aphinde abheke noma yisiphi isinqumo esizenzakalelayo esikuthintayo, kuhlanganise namaphuzu, futhi asicabangisise kabusha. Inqubomgomo yobumfihlo, isigaba 9, ichaza ukuthi siphendula kanjani nokuthi ngokushesha kangakanani.

4. Ubulungu, izinkokhelo nokubuyiselwa kwemali

I-Goaliano ithengiswa njengobulungu. Izinhlelo zamanje, amanani kanye nalokho okukufakwa yilolo nalolo ziboniswa ekhasini lamanani (/pricing) ngaphambi kokuba ukhokhe futhi yizo izinhlelo ezisebenzayo; kabadlali ziyi-One-Time (isikhathi esisodwa sezinsuku ezingama-30 esingavuseleleki), i-Starter ne-Striker; abahloli, abaqeqeshi namakilabhu banamazinga abo. I-akhawunti yamahhala ikhona futhi yanele ukuze uphequlule, ugcine iphrofayili futhi usebenzise amathuluzi okuqeqesha angadingi ukuhlolwa.

Yanyanga zonke noma yonyaka. Ubulungu obuvuselelekayo bungakhokhwa nyanga zonke noma, lapho ikhasi lamanani likunikeza khona, kanye ngonyaka ngesephulelo esiboniswe lapho. Amathuba akhethekile nezinhlelo ze-One-Time azikaze zithengiswe ngonyaka. Ukhetha umjikelezo lapho uthenga futhi uboniswa kwirisidi yakho nakuzilungiselelo ze-akhawunti yakho. Kuwo womabili umjikelezo, ukuhlolwa nezinye izabelo ezifakwe uhlelo zivuleka njalo ezinsukwini ezingama-30: ubulungu bonyaka yizinyanga eziyishumi nambili zohlelo olufanayo ezikhokhwe kusengaphambili, hhayi isabelo esikhulu sokusetshenziswa noma nini, futhi isabelo esingasetshenziswanga ezinsukwini zaso ezingama-30 asidluliselwa. Awukwazi ukushintsha ubulungu obusebenzayo busuka komunye umjikelezo buye komunye; ungakhetha omunye umjikelezo lapho uthenga uhlelo ngokulandelayo.

Amanani onke ngamadola ase-US. Intengo ebonisiwe iyisamba esikhokhiswayo; akukho ntela engezwa ekukhokheni. Izinkokhelo zithathwa umhlinzeki wethu wokukhokha (isigaba 4 seNqubomgomo Yobumfihlo siyisho); asikaze sibone noma sigcine inombolo yakho yekhadi ephelele.

Ukuvuselelwa. Ubulungu banyanga zonke buvuseleleka ngokuzenzakalela ekupheleni kwesikhathi ngasinye sezinsuku ezingama-30; ubulungu bonyaka buvuseleleka ngokuzenzakalela ekupheleni konyaka ngamunye wezinsuku ezingama-365. Ukuvuselelwa ngakunye kukhokhiswa endleleni yokukhokha egciniwe ngentengo eboniswa ngaleso sikhathi yohlelo lwakho nomjikelezo wakho, kuze kube yilapho ukhansela. Ngaphambi kokuba ubulungu bonyaka buvuseleleke sikuthumela i-imeyili kabili — ezinsukwini ezingama-30 nezinsuku eziyi-7 ngaphambi kosuku lokuvuselela — kanye nosuku, isamba, nesixhumanisi sokukhansela; isaziso esifanayo siboniswa ku-akhawunti yakho. Ungakhansela noma nini kusukela kuzilungiselelo ze-akhawunti yakho ngendlela eyodwa; ukukhansela kumisa ukuvuselelwa okulandelayo futhi ugcina ukufinyelela kwakho kuze kube sekupheleni kwesikhathi osikhokhele. Uma ukhansela ubulungu bonyaka phakathi nonyaka ungacela futhi imbuyiselo echazwe kuNqubomgomo Yethu Yokubuyisela Imali, isigaba 2. Uma inkokhelo yokuvuselela yehluleka siyayizama futhi sikutshele; uma isehluleka, ubulungu bakho buyaphela futhi, ngemva kwesikhathi somusa sezinsuku ezingama-30, i-akhawunti iyamiswa (isigaba 14) kuze kube yilapho inkokhelo iphumelela. Akukho okusulwayo ngokumiswa.

Ukushintsha uhlelo. Uma uthuthela kolunye uhlelo phakathi nesikhathi, izinsuku ongazange uzisebenzise kuhlelo oludala zidluliselwa kolusha, futhi sikubonisa izinsuku nokuhlolwa okusele nawe ngaphambi kokuba uqinisekise. Asibuyiseli uhlelo oludala ngemali.

Singashintsha amanani. Ushintsho lwentengo lobulungu obuvuselelekayo luqala kusukela ekuvuseleleni kwakho okulandelayo futhi sikunikeza isaziso sezinsuku ezingama-30 okungenani nge-imeyili kuqala, ukuze ukwazi ukukhansela ngaphambi kokuba lusebenze; kubulungu bonyaka leso saziso siyingxenye yesikhumbuzi sokuvuselela. Ushintsho lwentengo alukaze luthinte isikhathi osikhokhele kakade.

Uma ungumthengi unelungelo lokukhansela ukuthenga zingakapheli izinsuku eziyi-14 kusukela kukuthenga. Ukuthi lokho kusebenza kanjani kubulungu — kuhlanganise nokwenzeka uma ukuhlolwa sekuthunyelwe ngaphansi kwalo — futhi, kubulungu bonyaka, ukuthi ubuyiselwa ini uma ukhansela kamuva onyakeni, kuchazwa ngokugcwele kuNqubomgomo Yethu Yokubuyisela Imali (/legal/refund), eyingxenye yale Migomo.

Uma uphikisana nenkokhelo nebhange lakho esikhundleni sokuxhumana nathi, singamisa i-akhawunti ngesikhathi ukuphikisana kuvuliwe. Singathanda kakhulu ukuthi ubhale ku-hello@goaliano.com kuqala; imibuzo eminingi yokukhokha ixazululwa ngosuku olufanayo.

5. Kusetshenziswa kanjani ividiyo yakho

Uma ulayisha iziqeshana zomdlalo noma zamakhono, ucela thina ukuthi sikhiqize ukuhlolwa kwakho kuzo. Yilokho okusetshenziselwa khona ividiyo: ihlaziywa isofthiwe yethu, ibukwa yiphaneli yababuyekezi, futhi ikhonjiswa kunoma yimuphi umscout, umqeqeshi noma iklabhu oye wakhetha ukubonakala kubo.

Sigcina ividiyo izinyanga eziyi-12 ngemva kokuqedwa kokuhlolwa bese siyisusa ngokuzenzakalelayo; ungayisusa ngokwakho noma yisiphi isiqeshana ngaphambi kwalokho. Amaphuzu akho, umbiko nesitifiketi akunawo ividiyo futhi kugcinwa ne-akhawunti yakho.

Okwamanje asiyisebenzisi ividiyo yakho ukuqeqesha amamodeli ethu. Uma sike sikwenze, kuyoba kuphela ikhophi engaziwa — ubuso bufiphele, imininingwane yokukhomba isusiwe — ekhiqizwa kuphela lapho lokho kufihla amagama kuvuliwe futhi kuqinisekisiwe kufayela ngalinye, futhi sizobuyekeza Inqubomgomo yobumfihlo ngaphambi kokuba kuqale, hhayi ngemva. Ividiyo engaziwa ayiyona idatha yomuntu siqu, futhi ayikwazi ukulandelelwa kuwe.

Layisha kuphela ividiyo onelungelo lokuyabelana ngayo. Abanye abantu bavame ukuvela esiqeshaneni somdlalo; unesibopho sokuthi uthathe ngokusemthethweni, futhi siphatha izithombe zalabo ababukele njengoba kuchazwe eNqubomgomo yobumfihlo.

6. Ukusetshenziswa Okwamukelekile

Layisha kuphela ividiyo onelungelo lokuyabelana ngayo. Akukho ukuzenzisa, akukho ubunikazi bomgunyathi, futhi akukho okuqukethe okwephula amalungelo abanye noma imithetho yokuphepha kwezingane.

Kwenzekani uma simisa noma sivimbela i-akhawunti, kuchazwa ngokusobala ngoba lezi zinto ezimbili zihlukile. UKUMISWA — kobulungu obungakhokhiwe, noma imvume yomzali ehoxisiwe — kukhiya i-akhawunti futhi akususi lutho; kuyasuswa uma imbangela isixazululiwe, futhi ngesikhathi kusaqhubeka ungakwazi ukuthumela ngaphandle noma ukususa idatha yakho kusuka kuzilungiselelo zakho. UKUVINJWA iyimpendulo yethu ekwephuleni okukhulu kwale migomo, futhi akufani: i-akhawunti ivaliwe kuwe futhi izinkinobho ze-SELF-SERVICE zokuthumela ngaphandle nokususa azitholakali, ngoba amarekhodi ayizinkomba zokuziphatha okuholele ekuvinjweni futhi singase siwadinge ukuze sisungule, sisebenzise noma sivikele isimangalo somthetho (UK GDPR Article 17(3)(e)).

Lokhu akususi amalungelo akho, futhi ngeke sizenze sengathi kungenjalo. Usengasicela ikhophi yedatha yakho noma ukususwa kwayo ngokubhalela ku-privacy@goaliano.com, futhi siphendula zingakapheli inyanga eyodwa. Lapho isicelo singacekela phansi ubufakazi endabeni evuliwe singasenqaba ukususwa futhi sizokutshela ukuthi kungani nokuthi isikhathi esingakanani; isicelo se-COPY asenqatshwa ngenxa yalezo zizathu. Uma indaba ivaliwe, imithetho evamile yokugcina isebenza futhi.

Uma ukholelwa ukuthi ividiyo ku-Goaliano iphula ilungelo lakho lobunikazi noma ikukhombisa ngaphandle kwemvume yakho, bhala ku-privacy@goaliano.com ngesixhumanisi, ukuthi ungubani nokuthi ufuna ukuthini. Siyavuma kungakapheli izinsuku ezimbili zokusebenza futhi, lapho isimangalo sikholeka, sisusa noma sivimbela okuqukethwe ngesikhathi siphenya; umnikazi we-akhawunti utshelwa ukuthi yini esusiwe nokuthi kungani, futhi angaphendula.

7. Isibopho

Goaliano ihlinzekwa 'njengoba injalo'. Ngokwezinga elivunyelwe umthetho, i-K&K Innovation Solutions Ltd ayinasibopho sokulahlekelwa okungaqondile noma okulandelanayo, ukulahlekelwa inzuzo, ithuba, izinkontileka noma isithunzi, noma yisiphi isinqumo esithathwa wena noma umuntu wesithathu ngesisekelo sokuhlolwa, amaphuzu, isitifiketi noma yini eshiwo umsizi we-AI.

Isibopho sethu sisonke kuwe ngakho konke okuvela kusevisi kunoma yisiphi isikhathi sezinyanga eziyi-12 silinganiselwe enanini osikhokhele sona kuleso sikhathi, noma ku-50 US dollars uma ungakhokhanga lutho.

Akukho kulezi Migomo okukhawulela noma okukhipha isibopho sethu sokufa noma ukulimala komuntu okubangelwa ubudedengu bethu, inkohliso noma ukukhohlisa okunobuqili, noma noma yini enye umthetho ongavumeli ukuthi siyikhawulele. Uma ungumthengi, akukho kulezi Migomo okususa amalungelo umthetho wabathengi wezwe olikulo awakunikeza wona futhi okungavumeli thina ukuthi siwakhiphe.

8. Izinguquko

Singase sibuyekeze le Migomo. Uma ushintsho lubalulekile — luthinta amalungelo akho, lokho okhokhayo, noma indlela idatha yakho esetshenziswa ngayo — sikutshela nge-imeyili nangesaziso esisevisi okungenani izinsuku ezingama-14 ngaphambi kokuba luqale ukusebenza, futhi ungavala i-akhawunti yakho ngaphambi kwalokho uma ungakwemukeli. Ukuqhubeka nokusebenzisa ngemva kosuku ushintsho luqala ukusebenza kusho ukuthi uyemukela. Inguqulo ngayinye inenombolo yayo yenguqulo nosuku lokuqala ukusebenza phezulu kwaleli khasi, futhi sigcina izinguqulo zangaphambilini uma zicelwa.

9. Ukutholakala kwesevisi

I-Goaliano iyaqhubeka nokuthuthukiswa nokwenziwa ngcono. Sivuselela njalo, sithuthukisa, futhi sicwenga inkundla ukuze silethe ukusebenza okungcono, izici ezintsha, nokuphepha okuqinile. Ngenxa yalokho, uyavuma futhi uyavumelana ukuthi ukuphazamiseka okufushane, okwesikhashana kweNkonzo kungenzeka ngezinye izikhathi — kungaba ukulungiswa okuhleliwe, izibuyekezo, noma izinkinga zobuchwepheshe ezingalindelekile.

Inkonzo inikezwa ngesisekelo "njengoba injalo" nangendlela "etholakala ngayo", futhi asiqinisekisi ukuthi izosebenza ngaphandle kokuphazamiseka noma amaphutha ngaso sonke isikhathi. Nakuba kunjalo, sisebenza ngokuzikhandla ukuze sinciphise noma yikuphi ukuphazamiseka kweNkonzo futhi, uma kungenzeka ukuphazamiseka okungavamile, sibuyisele ukusebenza ngokugcwele ngokushesha nangokuphepha ngangokunokwenzeka.

10. Okuqukethwe kwakho kanye nempahla yethu yobuhlakani

Ungumnikazi wamakiliphu, izithombe kanye nombhalo owakhuphulayo. Ukuze sikwazi ukunikeza insizakalo uyinikezayo, usinikeza ilayisensi yomhlaba wonke, engabodwa, engenamali yomuntu yokugcina, ukukopisha, ukucubungula, ukuguqula ikhodi, ukuhlaziya nokubonisa lokho kuqukethwe: kusofthiwe yethu nabahloli ukuze bakhiqize ukuhlolwa; kuma-scout, abaqeqeshi namakilabhu okhethe ukuba babone; kuwe, emibikweni yakho nasezitifiketini zakho. Ilayisensi ihlala ngenkathi okuqukethwe kuku-Goaliano futhi iphela lapho kususwa, ngaphandle kwamakhophi okufanele siwagcine ngaphansi kwemithetho yokugcina esemthethweni ku-Privacy Policy.

Amakiliphu awakhuphula umqeqeshi wakho. Uma uvumela umqeqeshi oxhumene naye ku-Goaliano ukuthi akhuphule amakiliphu akho, amakiliphu awakhuphulayo awumfanekiso wakho futhi athathwa njengokuqukethwe kwakho: ilayisensi esigabeni esingenhla inikezwa nguwe — noma, kumdlali ongaphansi kweminyaka engu-18, ngumzali noma umgcini wakho — lapho leso simvume sinikezwa, futhi ihlanganisa lawo makiliphu ngezinjongo ezifanayo nangemigomo efanayo. Umqeqeshi akazona; akanalo amalungelo kuzo ngaphandle kokuqopha nokukhuphula ukuze kuhlolwe wena.

Goaliano, igama layo, ilogo, umklamo wemibiko kanye nezitifiketi zayo, uhlaka lwayo lokukala, isofthiwe yayo kanye nokuqukethwe esikudalayo (kufaka The Club nemifanekiso yethu) kungokwa-K&K Innovation Solutions Ltd noma abanikeli bayo belayisensi. Ungabelana ngombiko wakho kanye nesitifiketi sakho ngokukhululeka; akumele ukopishe, ukhiphe nge-scrape, udayise kabusha noma uhlakaze injini yesevisi, idatha yayo noma imiklamo yayo, futhi akumele wethule isitifiketi se-Goaliano njenganoma yini enye ngaphandle kwalokho esiyikho: ukuhlolwa kwethu kwevidiyo ethunyelwe, ngosuku eyakhishwa ngalo, eqinisekiseka kusixhumanisi esiphrintwe kuso.

11. Abahloli, abaqeqeshi, amakilabhu nama-academy

Ama-akhawunti obuchwepheshe — ama-scout, abaqeqeshi, amakilabhu kanye nama-academy — angenziwa abantu nezinhlangano ezisebenza ebholeni, futhi singase sicele ubufakazi balokho ngaphambi noma ngemva kokuvulwa kwe-akhawunti. Uhlelo luka-profeshinali lunquma izinto ezimbili, futhi ezimbili kuphela: ukuthi ukuhlaziya abakubonayo kujule kangakanani — kusuka kumaphuzu, kudlule kuma-attribute nemiphumela yesigaba, kuze kufike emibandeni engemuva kwayo, njengoba kukhonjisiwe ekhasini lamanani — kanye nokuthi bangase bacele umdlali ukuthi aziveze noma cha. Alunqumi impendulo. Igama lomdlali, isithombe, imininingwane yokuxhumana kanye nomfanekiso ongafifisiwe kukhishwa kuphela yilowo mdlali, noma umgcini womdlali ongaphansi kweminyaka engu-18, ngesiginesha ecacile ebiza umprofeshinali futhi engagqwalaselwa noma nini. Alukho uhlelo olwembula umuntu, nanoma ngasiphi isizo. Isigaba 18 sichaza okukhonjiswa ngaphandle kokucela, nokungakukhonjiswa.

Uprofeshinali angase asebenzise idatha yomdlali kuphela ukukhomba, ukuhlola, ukuxhumana nge-Goaliano nokuthuthukisa abadlali, futhi kuphela ngenkathi ubulungu busebenza. Uprofeshinali akumele alande, akopishe, agcine ngaphandle kwe-Goaliano, abelane, athengise noma ashicilele idatha noma umfanekiso womdlali, axhumane nengane ngaphandle kwesiteshi somgcini esisinikezayo, noma asebenzise noma yini etholakale nge-Goaliano ukwakha enye insizakalo. Ukwephula lesi sigaba ukwephula okukhulu kwale Migomo (isigaba 6) futhi, lapho kuhilelekile ingane, yindaba esiyisingatha ngaphansi kwemithetho yethu yokuphepha kwezingane (isigaba 2).

Umqeqeshi oqopha abadlali bakhe. Umqeqeshi angakhuphula amakiliphu omdlali kuphela uma umdlali exhumene naye ku-Goaliano futhi emnikeze imvume — umdlali uma eneminyaka engu-18 noma ngaphezulu, umzali noma umgcini uma kungenjalo. Imvume inikezwa kanye, ku-akhawunti, futhi ingahoxiswa noma nini; ukuyihoxisa kumisa ukukhuphula okusha ngaso leso sikhathi. Umqeqeshi ukhuphula abadlali ababaqeqeshayo, hhayi yena. Ukuhlolwa umqeqeshi akwenzela umdlali kukhokhelwa ngobulungu bukamqeqeshi, kukalwa yi-AI kuphela, kungokomdlali, futhi umphumela wakho uvulelwa umdlali, umgcini kanye nomqeqeshi. Wonke amakiliphu awakhuphulayo aziswa kumdlali nakumgcini, futhi noma ubani kubo angawasusa ngenkathi ukuhlolwa kusaqoshwa. Umqeqeshi kumele abe nemvume yomdlali — futhi kumdlali ongaphansi kweminyaka, eyomgcini — yokuqopha uqobo; abanye abavela kukiliphu yomdlalo bathathwa njengoba kuchazwa ku-Privacy Policy §3.

Ubulungu bekilibhu ne-academy bufaka inombolo eshiwo yokuhlolwa okugcwele kwemibiko yabadlali ababhalisile bekilibhu; amaphakethe e-academy ananani ngomdlali ngamunye njengoba kukhonjisiwe ekhasini lamanani. Ikilibhu linomthwalo wokuba negunya — futhi, kumadlali angaphansi kweminyaka, imvume yomgcini — yokuthumela umfanekiso wabadlali balo, kanye nokugcina ama-akhawunti abasebenzi bakhona kulabo elibabize.

12. Amaphoyinti e-GOOL, imivuzo kanye nohlelo lwamanxusa

Amaphoyinti e-GOOL ayimivuzo yangaphakathi ku-Goaliano. Azuzwa ngomsebenzi owenziwe enkundleni futhi angasetshenziswa kuphela ezintweni ezengeziwe esizibalayo ngaphakathi kwisevisi. Amaphoyinti e-GOOL awanalo inani lemali, awawona imali, uhlobo lwemali, isibambiso noma impahla ye-crypto, awakwazi ukuthengwa, ukudayiswa, ukudluliswa noma ukukhishwa, futhi awakwazi ukushintshwa ngemali. Inani eliphelele elingaba khona likhawulelwe. Singashintsha indlela amaphoyinti azuzwa ngayo noma asetshenziswa ngayo, noma siqede uhlelo, ngesaziso ngaphansi kwesigaba 8; amaphoyinti aphethwe lapho i-akhawunti ivalwa ayalahlekelwa. Noma yiliphi ithokheni lesikhathi esizayo noma uhlobo lwe-GOOL olushintshekayo kungaba umkhiqizo ohlukile ngaphansi kwemigomo ehlukile, futhi akukho okulapha okuyisithembiso sokuthi kuyoba khona.

Uhlelo lwamanxusa luklomelisa amalungu angenisa amalungu amasha. Amakhomishini akhonjiswa ekhasini lohlelo uqobo futhi akhokhwa kuphela uma indlela yokukhokha isisebenza, kuphela ngaphezu kwenani elincane lokukhokha elikhonjiswe lapho, futhi kuphela ngokungenisa okwangempela: ukuzingenisa, ukubhalisa okugqugquzelwe noma okukhwabanisayo, noma ukuthumela imiyalezo engadingeki kwenza amakhomishini alahleke futhi kungase kuvale i-akhawunti. Lapho uhlelo lungakakhiphi zinkokhelo, amakhomishini anqwabelene ayarekhodwa futhi akhonjiswe kuwe futhi akhokhwa lapho luvulwa.

13. Izici ze-AI kanye ne-The Club

Izingxenye ze-Goaliano zenziwa ngesofthiwe. Ukukalwa kwamaphuzu ekuhloleni kwenziwa ngokwengxenye ngokuzenzakalela (isigaba 3). Umsizi wosizo uphendula kusuka emibhalweni yethu eshicilelwe futhi angase asebenze kabi; akukho akushoyo okuyisiluleko, isethembiso noma ushintsho kule Mithetho — lapho umsizi naleli khasi bengavumelani khona, leli khasi liyawina. Ukuhunyushwa kwesevisi ezilimini ezingezona isiNgisi kwenziwa ngomshini; inguqulo yesiNgisi yale Mithetho nayo yonke ikhasi lezomthetho iyona enegunya.

I-Club iqoqo labalingiswa abaqanjiwe nemifanekiso ekhiqizwe nge-AI edalwe yi-Goaliano. Akekho kubo umuntu wangempela, iklabhu yangempela noma ikhithi yangempela, futhi noma yikuphi ukufana akuhloswe. Imifanekiso esizeni ekhiqizwe nge-AI imakwa ngokunjalo.

14. Ukumiswa, ukuqedwa kanye nokuvalwa kwe-akhawunti yakho

Ungayivala i-akhawunti yakho noma nini kusuka kuzilungiselelo zakho. Ukuvalwa kuqala isikhathi somusa sezinsuku ezingu-30 lapho ungashintsha khona umqondo; ngemva kwaso, idatha yakho yomuntu siqu isulwa njengoba kuchaza Inqubomgomo Yobumfihlo, futhi amarekhodi okufanele siwagcine agcinwa njengoba ichaza.

Singamisa i-akhawunti ngenxa yobulungu obungakhokhelwe noma imvume yomlindi ehoxisiwe, futhi singavala i-akhawunti ngenxa yokwephula okukhulu le Mithetho, ngesizathu somthetho noma sokuphepha, noma lapho kudingeka khona. Isigaba 6 sichaza umehluko phakathi kokumiswa nokuvinjwa nokuthi yikuphi okwenzayo edatheni yakho. Singase futhi sisuse isevisi noma isici ngesaziso ngaphansi kwesigaba 8; isikhathi esikhokhelwe esinqanyulwa yithi sibuyiselwa imali ngokwesilinganiso.

Izigaba 6, 7, 10, 12, 16 kanye no-17, kanye nanoma yiliphi ilungelo noma isibopho okufanele ngokwemvelo yaso siqhubeke, siyaqhubeka nangemva kokuphela kwale Mithetho.

15. Lapho i-Goaliano itholakala khona

I-Goaliano ihlinzekwa emhlabeni wonke, kodwa singanqaba, sikhawulele noma sisuse ukubhaliswa noma isevisi lapho ukukuhlinzeka kungaphula umthetho wezivimbelo, ukulawulwa kokuthekelisa, umthetho wokuphepha kwezingane noma omunye umthetho osibopha, noma lapho singenakho ukuqinisekisa ukuthi ubani osemuva kwe-akhawunti ngokwanele ukuba sibhekele lokho ekugcinayo. Lapho senqaba, siyakusho; akudingeki sinikeze isizathu lapho umthetho ungavumeli.

16. Umthetho obusayo kanye nezingxabano

Le Mithetho kanye nanoma iyiphi ingxabano evela kuyo kubuswa umthetho wase-England nase-Wales. Uma ungumthengi ohlala kwenye indawo, ugcina futhi isivikelo semithetho yabathengi ephoqelekile yezwe ohlala kulo, kufaka phakathi — kubathengi baseNingizimu Afrika — i-Consumer Protection Act, futhi ungafaka isimangalo ezinkantolo zakho. Ngaphandle kwalokho, izinkantolo zase-England nase-Wales zinegunya.

Uma unenkinga, sitshele kuqala: hello@goaliano.com, noma privacy@goaliano.com nganoma yini emayelana nedatha yakho. Siphendula kungakapheli inyanga eyodwa, futhi ngokuvamile ngokushesha kakhulu. Uma usem-UK futhi inkinga imayelana nedatha yakho, ungafaka isikhalo ku-Information Commissioner's Office (ico.org.uk); eNingizimu Afrika, ku-Information Regulator; e-EU, kusiphathimandla sakho sikazwelonke sokuvikelwa kwedatha.

17. Okujwayelekile

Le Migomo, Inqubomgomo Yobumfihlo, Inqubomgomo Yokubuyiselwa Kwemali kanye Nenqubomgomo Yamakhukhi ziyisivumelwano esiphelele phakathi kwakho nathi mayelana ne-Goaliano. Uma inkantolo ithola noma iyiphi ingxenye yazo ingenakuphoqeleka, ezinye izingxenye ziyaqhubeka zisebenza. Ukungayiphogi kwethu ithemu akusho ukuthi siyayeka. Awuvunyelwe ukudlulisa i-akhawunti yakho noma amalungelo akho ngaphansi kwale Migomo komunye umuntu; thina singadlulisa eyethu kumlandeli webhizinisi lethu, futhi sizokutshela uma sikwenza lokho. Izaziso ezikuwe ziya ekhelini le-imeyili elikwi-akhawunti yakho; izaziso ezithunyelwa kuthi ziya ku-hello@goaliano.com. Izixhumanisi eziya kwezinye izingosi — kuhlanganise nesitolo sethu sempahla, esisebenza kusayithi yaso enemigomo yaso — zinikezwa ukuze kube lula futhi asinasibopho ngokuqukethwe kuzo.

18. Lokho umgcini akuvumayo — nalokho okusala ngemuva kwesiginesha yakhe

Lesi sigaba siyisisekelo salokho umzali noma umgcini akuvumayo lapho esayinela umdlali ongaphansi kweminyaka engu-18 — kungaba umdlali oneminyaka engu-13 kuya ku-17 onayo i-akhawunti yakhe noma ingane engaphansi kweminyaka engu-13 umgcini ayilawulayo iphrofayela yayo. Sibhalwe ukuze sifundwe siphelele, hhayi ukushefwa, ngoba umugqa osiwudwebayo yiwona oyisizathu saso sonke. Uhlelo lukaprofeshinali lunquma ukuthi ukuhlaziya abakubonayo kujule kangakanani, hhayi okunye. Ukuthi umdlali ungubani, ukuthi ungafinyelelwa kanjani, nokuthi ubukeka kanjani akudayiswa nanoma yiliphi inani. Nguwe kuphela ongakhipha lokho, futhi ungakuhoxisa ukukhishwa.

Ngaphandle kwemvume eyengeziwe evela kuwe, i-akhawunti yomprofeshinali ingabona izinto ezimbili ngomdlali: ikhodi yomdlali engaziwa, kanye nephrofayela yokuhlaziya. Iphrofayela yokuhlaziya yilolu hlu, ngokuphelele — amaphuzu jikelele, ibanga nesilinganiso sezinkanyezi; amaphuzu esigaba; imiphumela yemibandela engemuva kwawo; izici esizibhalayo (isimo, unyawo oluthandayo, ubulili, ibhendi yeminyaka, ubude, isisindo nezwe); kanye ne-bio emfushane yomdlali, ngemva kokudlula ekuskenweni okususa inhlamba nemininingwane yomuntu siqu. Ukuthi umprofeshinali othile ubona malini kulolo hlu kuncike ohlelweni analo. Akukho okunye okufakiwe: hhayi igama lomdlali, hhayi isithombe sakhe, hhayi ikheli le-imeyili noma inombolo yocingo, hhayi idolobha noma umgwaqo, hhayi izixhumanisi zokuxhumana, futhi hhayi umfanekiso. Sikubeka njengohlu hhayi njengencazelo ngamabomu, ukuze 'public' ingakhuli ngasese kamuva. Ukwengeza noma yini kulolu hlu wushintsho olubalulekile kule Migomo, futhi kudinga isaziso sezinsuku ezi-14 nge-imeyili nangaphakathi kwensizakalo ngaphambi kokusebenza (isigaba 8).

Izithombe nomfanekiso kufifiswa ngaphambi kokuba noma yimuphi uprofeshinali akubone. Kwenzeka ngokuzenzakalela nangokuzenzakalelayo — akukho muntu okufanele akucela, futhi akusona isilungiselelo umdlali angakhohlwa ukusivula. Kuhamba ngangokunokwenzeka ngobuchwepheshe, futhi ngeke senze sengathi lokho kuyafana nokuphelele: ukutholwa kobuso okuzenzakalelayo kungaphuthelwa ubuso, ikakhulukazi esithombeni esigcwele noma esisheshayo, ngakho-ke kuthathwe njengokuzenzakalelayo okuqinile hhayi isiqinisekiso. Umfanekiso wangempela ongafifisiwe ukhonjiswa izinhlobo ezintathu zabantu futhi akekho omunye: uprofeshinali ophethe imvume esebenzayo oyisayinile, futhi kuphela ngenkathi isasebenza; ikilabhu noma i-academy umdlali asekuyo; kanye nabahloli bethu kanye nabasebenzi bezokuphepha noma zokuvikela, lapho iphutha lobuchwepheshe noma ukukhathazeka ngokuphepha kwengane kwenza ukubuka kudingekile. Abahloli bakhonjiswa amakiliphu ngaphandle kwegama lomdlali, futhi lokho akushintshi lapha. Alukho uhlelo, nanoma yiliphi inani, oluvula umfanekiso wangempela.

Ubunikazi bomdlali, imininingwane yakhe yokuxhumana kanye nemidiya yakhe engafifisiwe kukhishwa kuphela ngesiginesha yakho. Usayinela uprofeshinali oyedwa nesicelo esisodwa ngesikhathi. Imvume ayiyona imvume ejwayelekile: ayidluleli kozakwabo balowo mprofeshinali, kumqashi wakhe, ekilabhini abaya kulo kamuva, noma kunoma ubani abaphendula kuye. Ungayihoxisa noma nini, ngaphandle kokunikeza isizathu nangaphandle kokudinga imvume yanoma ubani; uprofeshinali utshelwa ukuthi ukufinyelela kwakhe kuphelile, futhi akatshelwa ukuthi kungani. Imvume futhi iyaphela ngokuzenzakalela noma nini lapho ukubhalisa kwakhe kungasebenzi, futhi ivuka kuphela uma ukubhalisa kuvuka — i-akhawunti eyekile ukukhokha ayigcini ukhiye. Yonke imvume, ukusetshenziswa kwayo kanye nokuhoxiswa kwayo kurekhodwa, futhi lelo rekhodi ngeyakho ukulifunda.

Izibalo ezihlanganisiwe, ezingaziwa zihlala kithi, kufaka nangemva kokuvalwa kwe-akhawunti, futhi singathanda ukukutshela lokho lapha kunokukushiya ukuthi ukuthole kamuva. Lapho sibala ukuthi bangaki abadlali ezweni abasebenza ngonyawo lwesobunxele, noma sithola isilinganiso samaphuzu esimo, umphumela uyinamba ngeqembu. Akekho ongakhethwa kuyo, ngakho-ke akuseyona idatha yomuntu siqu (UK GDPR Recital 26). Sisebenzisa lezo zinombolo ukuqhuba i-Goaliano nokuthuthukisa indlela ekalayo, futhi singazishicilela. Ukuvala i-akhawunti kususa idatha yomdlali ngohlelo olukusigaba 12 se-Privacy Policy; akubuyeli emuva ekubalweni okungasamfaki.

Umqeqeshi wengane yakho. Uma umqeqeshi wengane yakho ecela ukukhuphula amakiliphu engane yakho, leyo mvume ngeyakho ukuyinikeza, hhayi eyengane yakho, futhi ihlukile ekuxhumaneni phakathi kwabo: ingane yakho ingaxhumana nomqeqeshi, futhi umqeqeshi angabona imiphumela yengane yakho, ngaphandle kokukwazi ukukhuphula noma yini. Unikeza imvume kanye, endaweni yakho yomgcini, futhi ungayihoxisa noma nini; ingane yakho nayo ingayihoxisa. Utshelwa ngayo yonke ikiliphu umqeqeshi ayikhuphulayo, ngohlelo nange-imeyili, futhi ungakwazi ukususa noma yiliphi kulawo makiliphu ngenkathi ukuhlolwa kusaqoshwa. Ngemva kokuba ukuhlolwa kuthunyelwe, umfanekiso ugcinwa futhi ususwa ngaphansi kwemithetho efanayo nanoma yimuphi omunye umfanekiso (Privacy Policy §3), futhi amalungelo akho kuwo (Privacy Policy §4) awashintshi.

Okungabonwa futhi okungenziwa umgcini, endaweni yomgcini, kumdlali amsayinele noma iphrofayela ayilawulayo: ukufunda imiphumela yomdlali, imibiko nezitifiketi, amakiliphu akhuphulwe ukuze kuhlolwe, kanye nokurekhodwa kwezimvume nezinqumo zokudalula; ukususa ikiliphu ngaphambi kokuba ukuhlolwa ekukulo kuthunyelwe, ngemigomo efanayo neyomdlali; nokufunda izingxoxo zengane nomsizi wosizo, umdlali atshelwa ngakho esikrinini sengxoxo. Enganeni engaphansi kweminyaka engu-13 umgcini uphinde ahlele iphrofayela. Akukho kulokhu okwandisa lokho noma yimuphi uprofeshinali akubonayo; kuwumbono womgcini siqu we-akhawunti yomdlali.

19. Lokho ingcweti engakwenza ngedatha yomdlali — ilayisensi, hhayi ubunikazi

Lesi sigaba sisebenza kuyo yonke i-akhawunti yomhloli, yomqeqeshi, yeklabhu ne-academy, futhi sinquma ukuthi yini engenziwa nganoma yini ebonywa yileyo akhawunti. Simfushane ngoba umthetho mfushane: idatha ayeyona eyengcweti, futhi ayiphumi ku-Goaliano. Lapho isigaba 11 esingenhla nesigaba 5 seNqubomgomo Yobumfihlo sichaza ubunjalo nemininingwane yokuxhumana njengento evulwa ipulani ephezulu, akuseyona indlela iGoaliano esebenza ngayo futhi lesi sigaba silawula. Ipulani inquma ukuthi ukuhlaziya kujule kangakanani. Ubunjalo, imininingwane yokuxhumana nemidiya engafiphazwanga kufika kuphela kusuka kumdlali, noma kumgcini womdlali ongaphansi kweminyaka engu-18, futhi kuphela ngesiginesha engahoxiswa (isigaba 18).

Konke okubonwa i-akhawunti yengcweti — iphrofayela yokuhlaziya, noma yini ekhishwe yimvume, ividiyo, nanoma iziphi izibalo ezisuselwa kukho — kuhlala kuyimpahla ehlanganyelwe yeGoaliano, yomdlali futhi, lapho umdlali eyingane, yomgcini. I-subscription ayithengi lutho kulokho. Lokho eyikuthengayo ilayisensi yokusebenzisa leyo datha ngaphakathi ku-Goaliano: ukuthola abadlali, ukubahlola, ukuxhumana nabo ngeziteshi esizihlinzekayo, nokuthuthukisa labo ingcweti esebenza nabo. Lokho kuyikho konke ukugunyazwa.

Ngaphandle kweGoaliano, akukho kulokho okungasetshenziselwa noma yini. Akukho ukushicilela. Akukho ukusetshenziswa kabusha komunye umkhiqizo, isizindalwazi noma uhlelo lokuhlola amakhono. Akukho ukudayisa, ukuqashisa noma ukunikeza ilayisensi engaphansi. Akukho ukudlulisela kozakwabo, eklabhini engumzali, kumenzeli, kufederesheni noma kumhlinzeki wedatha. Akukho ukudalula kwanoma yiluphi uhlobo, kunoma ubani, nganoma yisiphi isizathu ngaphandle kwesibopho esingokomthetho ingcweti engasikhombisa thina. Lokhu kusebenza noma ngabe umdlali usemdala — ukuvuma ukubonwa ngaphakathi ku-Goaliano akukhona ukuvuma ukufakwa kuhlu ngaphandle kwayo — futhi kuhlanganisa izithombe zesikrini, okukhishwayo, amanothi nanoma iyiphi ikhophi eyenzelwe ukusiza njengoba kuhlanganisa okwangempela.

Ilayisensi ikhona kuphela ngesikhathi i-subscription isasebenza. Lapho ubulungu buphela, bukhanseliwe noma bumiswe, ilayisensi iphela ngalolo suku, ngokuzenzakalela, ngaphandle kwesaziso esivela kuthi esidingekayo, futhi noma yini ekhishiwe noma ekopishiwe kufanele isulwe. Singacela ingcweti ukuba iqinisekise ngokubhala ukuthi lokho kwenziwe, futhi ukwenqaba ukuqinisekisa kuyikho ukwephula. Singacisha ukufinyelela kusofthiwe; asikwazi ukwenza sengathi asikubonanga isithombe sesikrini. Yingakho kanye lokhu kungumthetho wenkontileka onomphumela onamathele, nokuthi kungani konke ukusetshenziswa kwemvume kufakwa kurekhodi kuyo i-akhawunti eyikusebenzisile.

Ukwephula lesi sigaba ukwephula okukhulu kwale Mithetho (isigaba 6). Simisa noma sivala i-akhawunti, futhi singalandela isimangalo. Lapho idatha yengane ihilelekile siyiphethe ngaphansi kwemithetho yethu yokuphepha kwengane futhi (isigaba 2): umgcini uyatshelwa, yonke imvume ephethwe yileyo akhawunti iyahoxiswa kuyo yonke imidlali efinyelelwe yiyo, futhi sibika udaba lapho umthetho noma ukuphepha kwengane kukudinga. Uma ukholelwa ukuthi idatha yomdlali isetshenziswe ngaphandle kweGoaliano, bhalela ku-safe@goaliano.com lapho ingane ihilelekile futhi ku-privacy@goaliano.com kwezinye izimo.

20. Ikhomishini yokutholwa — lapho ikilabhu noma umhloli besayina umdlali otholakale ngeGoaliano

Lesi sigaba sibopha wonke amakilabhu, ama-academy nabahloli bamathalente abhalisa ku-Goaliano ('iqembu elibhalisile'). Asimbophi umdlali, futhi asiyibophi ingane: lapho umdlali engaphansi kweminyaka engu-18, ngumgcini oyifundayo, ukuze umndeni wazi lokho ochwepheshe abakwelinye ihlangothi abavumelene ngakho. Ingxenye yokugcina yalesi sigaba ibhekiswe kubadlali, abagcini nabaqeqeshi, futhi ayiceli lutho ngemali yabo.

Ikhomishini. Uma iqembu elibhalisile — noma ubani osebenza nayo noma eyenzela yona, kufaka phakathi inkampani ehlobene, ijenti noma umxhumanisi — enza isivumelwano nomdlali owaqala ukutholwa nge-Goaliano, iqembu elibhalisile kufanele likhokhele i-K&K Innovation Solutions Ltd ikhomishini yokutholwa engu-12 % yenani eliphelele laleso sivumelwano sokuqala kuso sonke isikhathi saso. Isivumelwano esifushane kunonyaka sibalwa njengonyaka owodwa. 'Ukutholwa okokuqala nge-Goaliano' kusho ukuthi umdlali watholwa, wafakwa ohlwini, wacelwa, wadalulwa, waphakanyiswa noma kwaxhunyanwa naye ku-Goaliano ngaphambi kokuxhumana noma yikuphi ngaphandle kwayo.

Isikhathi esisebenza ngaso. Ikhomishini ikhokhwa ngesivumelwano sokuqala esisayinwe ngenkathi iqembu elibhalisile libhalise ku-Goaliano, noma zingakapheli izinyanga ezingama-24 ngemuva kokuphela kokubhalisa kwalo. Ukubhalisa okuphelayo akukupheli isibopho esavela ngenkathi kusaqhubeka.

Ukuvimbela ukweqa nokufakazela. Iqembu elibhalisile ngeke lidlulise isivumelwano esinjalo komunye umuntu noma ibhizinisi ukuze ligweme ikhomishini, futhi liyositshela zingakapheli izinsuku ezingama-30 kusukela kusayinwa. Singacela ubufakazi benani lesivumelwano — isivumelwano noma isitatimende esiqinisekisiwe semigomo yaso — futhi iqembu elibhalisile liyonikeza lokho zingakapheli izinsuku ezingama-30 kusukela esicelweni. Ikhomishini ikhokhiswa nge-invoyisi nge-USD futhi ikhokhwa zingakapheli izinsuku ezingama-30 kusukela kwi-invoyisi.

Ukwazisa. Iminyaka emihlanu kusukela ngosuku lwesivumelwano sokuqala, iqembu elibhalisile liyokusho ukuthi umdlali watholwa nge-Goaliano ezivumelwaneni elizisayinayo mayelana nalowo mdlali nakukho konke uxhaso, isimemezelo noma okunye okusesidlangalaleni elikushicilelayo mayelana nomdlali. Ikilabhu elibhalisile liyofaka uphawu 'watholwa nge-Goaliano' esikibini somdlali lapho imithetho yeligi yalo ivuma. I-Goaliano ngokwayo iqopha ukutholwa ekhasini likaGoaliano lomdlali. Siphinde sicela ukuthi ukutholwa kushiwo emaphrofayilini omdlali ezokuxhumana nomphakathi noma kuphi lapho umdlali ethulwa khona — kumdlali, umndeni nanoma yiliphi elinye ikilabhu lokhu kuyisicelo esisenzayo, hhayi umsebenzi esiwuphoqayo.

Kubadlali, abagcini nabaqeqeshi. Uma wamukela le Migomo njengomdlali, umgcini noma umqeqeshi, uyavuma ukuthi ukutholwa nge-Goaliano kunekhomishini ekhokhwa iqembu lochwepheshe — hhayi wena, futhi hhayi umndeni womdlali — nokuthi akukho mali ekhokhiswayo ukuze utholwe. Siyakucela ukuthi usisize usho i-Goaliano njengomtholi, ngaphakathi kwalokho okuvunyelwe umthetho kanye nemithetho yeligi yakho; lokhu kuyisicelo, hhayi umsebenzi, futhi ukwenqaba akushintshi lutho nge-akhawunti yakho.

Lokho lesi sigaba esingesikho. Akuyona imali ekhokhiswa umdlali noma umgcini: akekho okhokha ukuze atholwe. Akudlulisi noma yiliphi ilungelo edatheni lomdlali (isigaba 19). Kuwumgomo wezohwebo phakathi kwe-K&K Innovation Solutions Ltd nawochwepheshe ababhalisa ukuze bathole amathalente, futhi ushintshwa kuphela ngesivumelwano esibhaliwe ne-K&K Innovation Solutions Ltd.