Inqubomgomo Yokubuyiselwa Imali

Kubuyekezwe okokugcina: 2026-10-22 · v3.7

Lokhu kuhumusha kunikezelwa ngenjongo yokwenza lula kuphela. Inguqulo yesiNgisi yalombhalo iyona egunyaziwe futhi iyona enquma uma kukhona ukungafani.

1. Uhlolojikelele

Goaliano udayisa ubulungu (babadlali, abahloli bamatalente, abaqeqeshi namakilabhu), amaphakethe e-academy anentengo ngomdlali ngamunye, nezitifiketi eziphrintiwe; impahla idayiswa kusayithi lethu lesitolo elihlukile ngaphansi kwemigomo yalo. Konke kunentengo futhi kukhokhiswa ngamadola aseMelika. Ukuthi ukuthenga kungabuyiselwa yini kuncike ekutheni isevisi isetshenzisiwe yini noma into ithunyelwe yini, njengoba kuchazwe ngezansi. Ukubuyiselwa kwemali kungenzeka kuphela uma inkokhelo isiqediwe futhi ingakabuyiselwa; izimbuyiselo ezivunyiwe zibuyiselwa endleleni yokukhokha yokuqala ngomhlinzeki wokukhokha wokuqala, ngokuvamile phakathi kwezinsuku zokusebenza ezi-5 kuye kwezi-10 kusukela ekugunyazweni. Le nqubomgomo iyingxenye yeMigomo Yethu Yesevisi.

2. Ubulungu, ilungelo lezinsuku eziyi-14 lokukhansela, nokushiya ubulungu bonyaka ngaphambi kwesikhathi

Zingakapheli izinsuku eziyi-14. Uma ungumthengi ungakhansela ukuthenga ubulungu zingakapheli izinsuku eziyi-14 kusukela ekuthengeni. Uma kungekho kuhlolwa okuthunyelwe ngaphansi kwako ngaleso sikhathi, sibuyisela inkokhelo ngokugcwele. Kufanayo kuwo wonke ukuvuselelwa okuzenzakalelayo, kwanyanga zonke noma konyaka: inkokhelo yokuvuselela iyabuyiselwa ngokugcwele uma usitshela zingakapheli izinsuku eziyi-14 kusukela kuyo futhi kungekho kuhlolwa okuthunyelwe kusukela ekuvuseleleni.

Ubulungu banyanga zonke. Ngokuthumela ukuhlolwa ucela ukuthi siqale ukunikeza isevisi phakathi kwezinsuku eziyi-14, futhi uma ukuhlolwa sekuthunyelwe inkokhelo yaleso sikhathi sezinsuku ezingama-30 ayibuyiseleki, ngaphandle kwalapho sehluleka khona ukunikeza lokho ubulungu obukuthembisile. Ukukhansela ubulungu banyanga zonke kumisa ukuvuselelwa okulandelayo; ugcina ukufinyelela kuze kube sekupheleni kwesikhathi osikhokhele futhi akukho okunye okukhokhiswayo.

Ubulungu bonyaka. Ungakhansela ubulungu bonyaka noma nini futhi ucele ukubuyiselwa kwemali yensalela yonyaka. Sikhokhisa isikhathi ngasinye sezinsuku ezingama-30 esesiqalile ngentengo yanyanga zonke yohlelo futhi sibuyisela okusele kwalokho okukhokhile: imbuyiselo = intengo yonyaka − (inani lezikhathi zezinsuku ezingama-30 esiziqalile × intengo yanyanga zonke), ayikaze ibe ngaphansi kuka-zero. Lokhu kusho ukuthi ukuhamba ngaphambi kwesikhathi akukaze kukubize ngaphezu kwalokho obekuzokukhokha nyanga zonke; olahlekelwa yikho isephulelo sanyaka ezinyangeni ozisebenzisile. Ubulungu bakho buhlala busebenza kuze kube sekupheleni kwesikhathi samanje sezinsuku ezingama-30 bese siphela ngaphandle kokuvuseleleka. Isibonelo: i-Striker yonyaka ibiza u-$540. Uma uhamba phakathi nesikhathi sesithathu sezinsuku ezingama-30, izikhathi ezintathu zikhokhiswa u-$50 (u-$150) futhi sibuyisela u-$390. Kusukela esikhathini seshumi nanye kuya phambili, izinkokhelo eziyishumi nanye zanyanga zonke zizobiza ngaphezu konyaka, ngakho akukho okubuyiselekayo; ukukhansela kusamisa ukuvuselelwa okulandelayo.

Uma kuyithi esonile. Uma sehluleka ukunikeza lokho ubulungu bakho obukuthembisile, noma siyeka ukunikeza isevisi, sibuyisela ingxenye engasetshenziswanga yobulungu bonyaka ngezinga lonyaka (intengo yonyaka × izinyanga ezingasetshenziswanga ÷ 12), ngaphandle kokudonsa isephulelo.

Ukubuyiselwa kwemali yenkokhelo yobulungu ngokugcwele kuphelisa ubulungu kusukela ngesikhathi sokubuyiselwa; imbuyiselo yokushiya ubulungu bonyaka ngaphambi kwesikhathi iyiphelisa ngendlela echazwe ngenhla. Asibali imali ngokulingana kwezingxenye zezikhathi ngenye indlela.

3. Ukuhlolwa, amaphakethe e-academy kanye nama-oda amakilabhu

Ukuhlolwa komdlali kufakwa ebulungwini futhi akuthengwa ngokwehlukile, ngakho kungaphansi kwesigaba 2. Iphakethe le-academy noma i-oda lekilabhu linentengo ngomdlali ngamunye: imali yomdlali okungakathunyelwa ukuhlolwa kwakhe ingabuyiselwa noma nini; uma umbiko usuthunyelwe (umakwe njengophelele futhi ukhishiwe), imali yalowo mdlali ayinakubuyiselwa, ngoba umbiko wedijithali usukhiqiziwe futhi uswenziwe watholakala. Uma iphutha lobuchwepheshe livimbela ukuthi ukuhlolwa kukhiqizwe, xhumana nathi futhi sizokuphinda siyicubungule noma siyibuyisele imali, noma yikuphi okukhethayo, futhi isabelo asisetshenziswanga.

4. Izitifiketi eziphrintiwe kanye nezimpahla ezibonakalayo

Isitifiketi esiphrintiwe esi-odwe nge-Goaliano singabuyiselwa imali yonke ngaphambi kokuthi sithunyelwe. Siphrintwa ngokwe-oda negama lakho kuso, ngakho uma sesithunyelwe asinakubuyiselwa ukuze kubuyiselwe imali ngaphandle uma sifika silimele, singalungile noma singafikanga nhlobo — uma kunjalo, sitshele zingakapheli izinsuku ezi-14 kusukela ekulethweni futhi sizositshintsha noma sibuyisele imali, kuhlanganise nokuthumela. Impahla ethengwe kusayithi lethu lesitolo (shop.goaliano.com) imbozwe yinqubomgomo yaso yokubuyisela futhi, kubathengi, imbozwe yilungelo lakho elisemthethweni lezinsuku ezi-14 lokubuyisela izimpahla.

5. Indlela yokucela ukubuyiselwa kwemali

Thumela i-imeyili ku-hello@goaliano.com isuka ekhelini eliku-akhawunti yakho, ucaphuna inkomba yenkokhelo noma ye-oda, futhi usho ukuthi ungathanda ini. Siyakwamukela kungakapheli izinsuku ezimbili zokusebenza futhi sinquma kungakapheli ezinhlanu. Uma senqaba, sikutshela ukuthi kungani. Le nqubomgomo ayikhawuleli noma yimaphi amalungelo asemthethweni ongaba nawo ngaphansi komthetho wabathengi osebenzayo, kuhlanganise ne-UK Consumer Contracts Regulations 2013, i-UK Consumer Rights Act 2015 kanye ne-South African Consumer Protection Act. Kubulungu bonyaka ungabona futhi imbuyiselo obungayithola, futhi uyicele, kuzilungiselelo ze-akhawunti yakho.