Umgaqo-nkqubo wokuBuyiselwa kwemali

Ihlaziywe okokugqibela: 2026-10-22 · v3.7

Olu guqulelo lunikezelwa ngenjongo yokulula kuphela. Inguqulelo yesiNgesi yolu xwebhu yeyona inegunya kwaye yona iphumelelayo xa kukho nakuphi na ukungangqinelani.

1. Ushwankathelo

Goaliano ithengisa ubulungu (kubadlali, kubahloli, kubaqeqeshi nakwiiklabhu), iipakethe ze-akhademi ezixabisa ngomdlali ngamnye, kunye nezatifikethi eziprintiweyo; iimpahla zithengiswa kwi-sayithi yethu yevenkile eyahlukileyo phantsi kwemigaqo yayo. Yonke into ixabisa kwaye ihlawuliswa ngeedola zaseMelika. Ukuba ukuthenga kunokubuyiselwa imali kuxhomekeke ekubeni isevisi isetyenzisiwe okanye into ithunyelwe, njengoko kuchaziwe apha ngezantsi. Imbuyekezo inokwenzeka kuphela xa intlawulo igqityiwe kwaye ayikabuyiselwa; iimbuyekezo ezivunyiweyo zibuyiselwa kwindlela yokuqala yokuhlawula ngokusebenzisa umnikezeli wokuqala wokuhlawula, ngokuqhelekileyo kwiintsuku ezi-5 ukuya kwezili-10 zokusebenza emva kokuvunywa. Lo mgaqo-nkqubo uyinxalenye yeMigaqo yethu yeNkonzo.

2. Ubulungu, ilungelo lokurhoxisa leentsuku ezili-14, nokushiya ubulungu bonyaka kwangethuba

Kwiintsuku ezili-14. Ukuba ungumthengi unokurhoxisa ukuthenga ubulungu kwiintsuku ezili-14 zokuthenga. Ukuba akukho vavanyo lungenisiweyo phantsi kwalo ngelo xesha, sibuyisela intlawulo ngokupheleleyo. Kukwanjalo kuhlaziyo ngalunye oluzenzekelayo, lwenyanja okanye lonyaka: intlawulo yohlaziyo iyabuyiselwa ngokupheleleyo ukuba usixelela kwiintsuku ezili-14 zayo kwaye akukho vavanyo lungenisiweyo ukususela kuhlaziyo.

Ubulungu benyanga. Ngokungenisa uvavanyo ucela ukuba siqale ukunikezela ngenkonzo phakathi kweentsuku ezili-14, kwaye xa uvavanyo sele lungenisiwe intlawulo yelo xesha leentsuku ezingama-30 ayibuyiselwa, ngaphandle kwalapho sisilela ukunikezela oko kwathenjiswa bubulungu. Ukurhoxisa ubulungu benyanga kumisa uhlaziyo olulandelayo; ugcina ukufikelela de kube sekupheleni kwexesha ohlawulele lona kwaye akukho nto yimbi ihlawuliswayo.

Ubulungu bonyaka. Ungarhoxisa ubulungu bonyaka nangaliphi na ixesha kwaye ucele imbuyekezo yentsalela yonyaka. Sihlawulisa ixesha ngalinye leentsuku ezingama-30 eliqalileyo ngexabiso lenyanga lesicwangciso kwaye sibuyisela intsalela yaleyo uyihlawuleyo: imbuyekezo = ixabiso lonyaka − (inani lamaxesha eentsuku ezingama-30 aqalileyo × ixabiso lenyanga), alisoze libe ngaphantsi kweziro. Oku kuthetha ukuba ukushiya kwangethuba akusoze kukubize ngaphezu kokuhlawula ngenyanga; into oyekayo sisaphulelo sonyaka kwiinyanga osebenzise kuzo. Ubulungu bakho buhlala busebenza de kube sekupheleni kwexesha langoku leentsuku ezingama-30 baze buphele ngaphandle kokuphinda buhlaziywe. Umzekelo: i-Striker yonyaka ixabisa i-$540. Ukuba uyeka ngexesha lesithathu leentsuku ezingama-30, amaxesha amathathu ahlawuliswa nge-$50 ($150) kwaye sibuyisela i-$390. Ukususela kwixesha leshumi elinanye ukuya phambili, iintlawulo zenyanga ezilishumi elinanye zingabiza ngaphezu konyaka, ngoko akukho nto ibuyiselwayo; ukurhoxisa kusamisa uhlaziyo olulandelayo.

Ukuba sisiphoso. Ukuba sisilela ukunikezela oko kwathenjiswa bubulungu bakho, okanye siyeka ukunikezela ngenkonzo, sibuyisela inxalenye engasetyenziswanga yobulungu bonyaka ngezinga lonyaka (ixabiso lonyaka × iinyanga ezingasetyenziswanga ÷ 12), ngaphandle kokuthabatha ngenxa yesaphulelo.

Imbuyekezo yentlawulo yobulungu ngokupheleleyo iwuphelisa ubulungu ukususela kumzuzu wembuyekezo; imbuyekezo yokushiya ubulungu bonyaka kwangethuba ibuphelisa ngendlela echazwe apha ngasentla. Asikhuphi mali ngokomlinganiselo wamaxesha angaphelelanga ngenye indlela.

3. Iivavanyo, iipakethe ze-akhademi kunye neeodolo zeeklabhu

Uvavanyo lomdlali lubandakanyiwe kubulungu kwaye aluthengwa ngokwahlukileyo, ngoko ke lufakwe kwicandelo lesi-2. Ipakethe ye-akhademi okanye iodolo yeklabhu ixabisa ngomdlali ngamnye: umrhumo womdlali ovavanyo lwakhe lungakafakwa unokubuyiselwa nangaliphi na ixesha; xa ingxelo inikezelwe (iphawulwe njengegqityiweyo kwaye ikhutshiwe), umrhumo waloo mdlali awunakubuyiselwa, kuba ingxelo yedijithali iye yaveliswa kwaye yenziwa yafumaneka. Ukuba impazamo yobugcisa ithintela uvavanyo ekubeni luveliswe, qhagamshelana nathi kwaye siya kuluphinda sivelise okanye silubuyisele imali, nokuba yeyiphi na oyikhethayo, kwaye isabelo asisetyenziswanga.

4. Izatifikethi eziprintiweyo kunye neempahla eziphathekayo

Isatifikethi esiprintiweyo esiodolwe nge Goaliano sinokubuyiselwa ngokupheleleyo phambi kokuba sithunyelwe. Siprintwa ngokweodolo negama lakho kuso, ngoko ke xa sithunyelwe asinakubuyiselwa ukuze sibuyiselwe imali ngaphandle kokuba sifike sonakele, singachanekanga okanye singafiki kwaphela — kwimeko enjalo sixelele kwiintsuku ezili-14 zokuhanjiswa kwaye siyasibuyisela okanye sibuyisele imali, kubandakanya nokuthumela. Iimpahla ezithengwe kwi-sayithi yethu yevenkile (shop.goaliano.com) zikhuselwe ngumgaqo-nkqubo wokubuyisela wezo sayithi kwaye, kubathengi, lilungelo lakho elisemthethweni leentsuku ezili-14 lokubuyisela iimpahla.

5. Indlela yokucela imbuyiselo

Thumela i-imeyile ku-hello@goaliano.com usebenzisa idilesi ekwi-akhawunti yakho, ucaphula ireferensi yentlawulo okanye ye-odolo, kwaye uxele into oyifunayo. Siyakwamkela phakathi kweentsuku ezimbini zokusebenza kwaye sithatha isigqibo phakathi kwezintlanu. Ukuba siyala, sikuxelela isizathu. Lo mgaqo-nkqubo awucimi naliphi na ilungelo elisemthethweni onokuba nalo phantsi komthetho wabathengi osebenzayo, kubandakanya i-UK Consumer Contracts Regulations 2013, i-UK Consumer Rights Act 2015 kunye ne-South African Consumer Protection Act. Kubulungu bonyaka unokubona imbuyekezo oyifumanayo, kwaye uyicele, kwiisetingi ze-akhawunti yakho.